24/7 CUSTOMER SERVICE +90 532 320 2430 - +905423282430

FREQUENTLY ASKED QUESTIONS

Transfer Direction

Airport

Transfer Point

Passengers

Passengers
CONTINUE

Baby/Child Seat

 

HOMEPAGEFREQUENTLY ASKED QUESTIONS

We tried to answer some of the most asked questions about the airport transfer order and the services we offered. Apart from these answers, you can send us all your inquiries by phone (+90 532 320 2430), e-mail ([email protected]) or our contact form on our contact page.

Are your prices per car or per person?

We do NOT provide a shared service. Our vehicles are sole use vehicles, our prices are per vehicle.

How can I make reservation?

To make reservation it is enough to fill the reservation form on our web page completely and send us this form. It will be replied you as soon as possible .

How can I make payment?

You can make payment directly to our driver during transfer or you can pay also at the airport to our customer representative.

How can I find you at the airport?

We welcome you at the exit of terminal with a name plate on which your name and surname is written. If you can't see the name plate in crowded please call us. Then we direct you a meeting point, where our driver will welcome you.

Could you make also our return transfer?

Whether you stay in a hotel or in your summer house or anywhere else we arrange your return transfer to airport from your address which you will give us.

How can I cancel my reservation?

You can cancel your reservations 24 hours before your transfer.

What should I do if I have a delay at my arrival flight?

Please notify us on the phone at +905323202430 as soon as possible. You will not be charged an extra fee for a possible delay delay during your arrival on the airport.

Can a car come to pick me may be a different car?

Albeit an exceptional case, depending on the intensity sent to you car season, may differ from your chosen car. When a car arrives on your selection higher classes do not pay additional fees. When the car came from lower-class selection that you can pay for the vehicle. In no way does the creation of victimization.

How should I determine pick up time?

Kemer area (Tekirova, Çamyuva. Beam. Kemer, Beldibi Göynük and) 3.5 hours before flight time
Belek region (Boğazkent, Belek and Kadriye) flight time 3 hours ago
Antalya Region (Kundu, Lara, Antalya Turkey) 2.5 hours before flight time
Side and Manavgat Region (Alder, Manavgat, Sorgun, Side, Kumkoy, Title) flight time 3 hours ago
Alanya region (in Mahmutlar, Alanya, Alanya, Avsallar, Incekum, Okurcalar) 4 hours prior to flight time
Receipt of the agreed time, please be ready at the hotel reception or front of your house.

How early do I need to book my car?

We can provide service within 45 minutes, but the earlier you book the better, 24 hours would be recommended. If you are making a last minute booking it is best to phone +905323202430, lines open 24 hours a day.

Do I have to book online?

Our online booking process is clear and easy to understand. But if you prefer to speak to one of our agents you can make a booking on the phone via our reservations line on: +905323202430, lines are open 24 hours a day.

What if I miss my flight?

Contact us as soon as possible on +905323202430 If however you inform us prior to the despatch of the driver we will place your transfer order on HOLD, then you will be able to re-book later at no extra charge.

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